This page explains, in plain terms, how the information you provide when opening a pkzz account is stored, who can access it, and how it is kept secure.
Six core principles through which pkzz respects your data
Important: By creating or using an account on pkzz, you are considered to have accepted this Privacy Policy. If anything is unclear, write to support@pkzz.best.
Pkzz is an online betting and gaming platform serving users in Bangladesh. When you create an account, log in, place bets, or contact our support team, certain information is generated or shared with us. This Privacy Policy explains what that information is, how it is stored, how it is used, and what rights you have over it.
Pkzz believes your data belongs to you. We use it solely to provide our services. pkzz will never sell or share your information with any third party without your consent — that is our core commitment.
This Privacy Policy is developed in line with international data protection standards (GDPR-inspired). pkzz wants you to use our platform with complete confidence.
Pkzz only collects information necessary to provide its services. No unnecessary data is requested. Full details are outlined below:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Mobile Number | Account Verification & OTP | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| NID Information | KYC Verification | For large withdrawals |
| IP Address | Security monitoring | Automatic |
| Betting History | Account Records & Dispute Resolution | Automatic |
Pkzz uses your information solely for the purposes listed below. It is not used for anything beyond this:
pkzz's commitment: Your betting history and behavioral data are never shared with advertisers. pkzz runs its own promotions and does not pass data to external ad networks.
Pkzz uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. pkzz uses four types of cookies:
You can clear or block cookies at any time through your browser settings. However, disabling essential cookies will prevent you from staying logged in to pkzz.
Pkzz uses multiple layers of security to protect your data. Even if one layer is breached, the others continue to provide protection.
If a security breach ever occurs within pkzz's systems and your information is put at risk, pkzz will notify affected members within 72 hours. This is part of pkzz's commitment to accountability.
You have clear rights over your personal data on pkzz. To exercise these rights, email support@pkzz.best.
Pkzz strictly does not provide services to anyone under the age of 18. Date of birth is verified at registration, and age is confirmed through identity documents during the KYC process.
If a minor has created an account on pkzz, a parent or guardian can report it to support@pkzz.best. pkzz will promptly close the account and delete the associated data.
Pkzz's marketing materials and advertisements are never targeted at anyone under 18. pkzz actively works to keep minors away from gaming.
For Parents: If you suspect a family member is using pkzz, contact us at support@pkzz.best or via live chat — we will take immediate action.
Pkzz may update this Privacy Policy from time to time. For any significant changes, pkzz will notify you at least 14 days in advance via email or in-app notification.
Each update will display a new date at the top of this page. Continuing to use pkzz after any changes are made will be taken as your acceptance of the updated policy. If you do not agree, you may request that your account be closed.
For any questions or concerns about the Privacy Policy, email support@pkzz.best. pkzz aims to respond within 48 hours.
Contact us with any requests or concerns regarding your personal data.
support@pkzz.best
24/7 Live Chat
Pkzz is an entertainment platform. Play within your budget and do not treat betting as a source of income.
Learn More →When people sit down to read pkzz's privacy policy, many assume it's just a legal formality. In fact, this policy was written with your interests in mind. pkzz believes every person should have full control over their own personal data. Platforms should only know what they need to know in order to provide their service.
Many people assume that going through KYC means giving up their privacy. At pkzz, it's a little different. KYC is about verifying identity — and it's actually there to protect you. If someone were to open an account on pkzz using your name and commit financial fraud, KYC makes it straightforward to prove it wasn't you. KYC documents at pkzz are stored with the highest level of security and accessed only during the verification process. No pkzz employee is permitted to retain a copy of your NID image.
When you download the pkzz mobile app, it will request certain permissions. pkzz only asks for what is strictly necessary. For example, permission is requested for push notifications — but the pkzz app does not ask for access to your gallery, contacts, or microphone (camera access may be required temporarily for KYC document uploads). The pkzz app does not track your location. There are no third-party advertising SDKs in the pkzz app that could collect your device fingerprint.
Data is retained for as long as your pkzz account remains active. Upon account closure, some data is deleted; however, financial transaction records must be kept for up to 5 years for legal compliance — a requirement set by international financial regulatory authorities. Betting history and chat logs are generally deleted after 2 years.
Pkzz uses data about your preferences and activity to personalize your experience — for example, surfacing matches that match your interests based on the sports you engage with most. This analysis is conducted entirely in-house; raw data is never shared with third-party analytics companies.
To unsubscribe from pkzz marketing emails, simply click the "Unsubscribe" link at the bottom of any marketing email. To stop SMS messages, contact support. Please note that transaction OTPs and security-related SMS messages cannot be turned off — they are there to keep your account safe.
Pkzz wants you to trust our platform. Earning that trust means being transparent — and this privacy policy is exactly that. If you have any questions or want to know more about your data, email support@pkzz.best — we genuinely read and respond to every message.
Exercise Your Rights: To request access to, correction of, or deletion of your data, email support@pkzz.best with "Privacy Request" in the subject line. pkzz will respond within 30 days.
Your information is fully secure on pkzz. Open an account with confidence and experience Bangladesh's premier betting platform.